.line-chat-shell{color:var(--foreground);background:#f6f7f3;grid-template-columns:58px minmax(270px,320px) minmax(460px,1fr) minmax(300px,360px);width:100%;height:100dvh;min-height:0;display:grid;overflow:hidden}.tour-bubble{background:var(--teal);color:#fff;cursor:pointer;z-index:50;border:0;border-radius:999px;align-items:center;gap:8px;min-height:54px;padding:13px 16px;font-weight:900;display:inline-flex;position:fixed;bottom:22px;right:22px;box-shadow:0 12px 30px #16212a33}.tour-bubble:hover{background:var(--teal-dark)}.tour-bubble span{font-size:14px}.driver-popover{color:var(--foreground);border-radius:8px;max-width:340px;font-family:Arial,Noto Sans TC,PingFang TC,Microsoft JhengHei,sans-serif}.driver-popover-title{font-size:16px}.driver-popover-description{color:#4e5c56;line-height:1.55}.driver-popover-footer button{text-shadow:none;border-radius:6px;font-weight:800}.driver-popover-next-btn,.driver-popover-done-btn{background:var(--teal)!important;border-color:var(--teal)!important;color:#fff!important}.rail{background:#253b33;flex-direction:column;justify-content:flex-start;align-items:center;gap:12px;height:100%;min-height:0;padding:14px 10px;display:flex;overflow-y:auto}.rail-logo,.rail-button{color:#eef5ed;border-radius:8px;justify-content:center;align-items:center;width:38px;height:38px;display:inline-flex}.rail-logo{background:#476c52;font-weight:900}.rail-button{color:#bed2c4}.rail-button.is-active,.rail-button:hover{color:#fff;background:#385b49}.inbox-panel{background:#fbfaf4;border-right:1px solid #dfe3d9;grid-template-rows:auto minmax(0,1fr);height:100%;min-height:0;display:grid;overflow:hidden}.inbox-header{border-bottom:1px solid #e4e7dd;padding:18px 16px 14px}.back-link{color:var(--muted);align-items:center;gap:6px;margin-bottom:14px;font-size:12px;font-weight:800;display:inline-flex}.inbox-header h1{margin-bottom:6px;font-size:24px;line-height:1.15}.inbox-header p{color:var(--muted);margin-bottom:14px;font-size:13px}.search-box{background:#fff;border:1px solid #dfe5da;border-radius:8px;align-items:center;gap:8px;padding:10px 12px;display:flex}.search-box svg{color:var(--muted);flex:none}.search-box input,.status-form input,.status-form select,.composer textarea{color:var(--foreground);font:inherit;background:0 0;border:0;outline:none;width:100%}.inbox-list{align-content:start;justify-items:center;padding:10px;display:grid;overflow-y:auto}.inbox-item{border:1px solid #0000;border-radius:8px;grid-template-columns:42px minmax(0,1fr) 10px;align-items:center;gap:10px;width:100%;min-height:82px;padding:10px;display:grid}.inbox-item:hover,.inbox-item.is-active{background:#fff;border-color:#dfe5da}.avatar{color:#26382f;background:#cdd9ca;border-radius:999px;justify-content:center;align-items:center;width:42px;height:42px;font-size:12px;font-weight:900;display:inline-flex;overflow:hidden}.avatar.large{width:52px;height:52px;font-size:16px}.inbox-copy{gap:3px;min-width:0;display:grid}.inbox-copy strong,.inbox-copy small,.inbox-copy span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.inbox-copy strong{font-size:14px}.inbox-copy small{color:var(--teal-dark);font-size:12px;font-weight:800}.inbox-copy span{color:var(--muted);font-size:12px}.intent-dot{border-radius:999px;width:9px;height:9px;display:block}.conversation-panel{grid-template-rows:auto auto minmax(0,1fr) auto;height:100%;min-height:0;display:grid;overflow:hidden}.conversation-header{background:#ffffffd6;border-bottom:1px solid #dfe3d9;justify-content:space-between;align-items:center;gap:16px;padding:16px 20px;display:flex}.identity{align-items:center;gap:12px;min-width:0;display:flex}.identity h2{margin-bottom:4px;font-size:22px;line-height:1.2}.identity p{color:var(--muted);font-size:13px}.quick-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.quick-actions button,.secondary-button{color:var(--foreground);cursor:pointer;background:#fff;border:1px solid #d8ded8;border-radius:7px;align-items:center;gap:6px;min-height:34px;padding:8px 10px;font-weight:800;display:inline-flex}.quick-actions button.is-selected{color:var(--teal-dark);background:#e6f4ef;border-color:#9bc7bd}.conversation-meta{background:#fff;border-bottom:1px solid #e4e7dd;flex-wrap:wrap;align-items:center;gap:8px;padding:10px 20px;display:flex}.conversation-meta>span{color:var(--muted);align-items:center;gap:6px;font-size:13px;display:inline-flex}.status-pill{border-radius:999px;padding:6px 10px;font-weight:900}.status-pill[class*=stage-]{color:#315040;background:#eef3ef}.intent-high,.intent-paid{color:#17614e;background:#dff2ea}.intent-medium{color:#7c4c0b;background:#fff0d8}.intent-low,.intent-unknown{color:#58645f;background:#ecefed}.message-thread{background-image:radial-gradient(#e2e5dc 1px,#0000 1px);background-size:18px 18px;flex-direction:column;place-content:center flex-start;gap:12px;min-height:0;padding:22px 28px;display:flex;overflow-y:auto}.chat-bubble{border-radius:8px;max-width:min(620px,82%);padding:12px 14px;box-shadow:0 1px 4px #16212a14}.chat-bubble p{white-space:pre-wrap;font-size:14px;line-height:1.58}.chat-bubble footer{color:#16212a94;margin-top:8px;font-size:11px}.chat-bubble.inbound{background:#fff;align-self:flex-start}.chat-bubble.outbound{background:#dff1e8;align-self:flex-end}.chat-bubble.system{background:#f0f1ec;align-self:center;max-width:520px}.empty-state{color:var(--muted);align-self:center;place-items:center;gap:10px;margin-top:80px;display:grid}.composer{background:#fff;border-top:1px solid #dfe3d9;grid-template-columns:minmax(0,1fr) auto;align-items:flex-end;gap:12px;padding:14px 18px;display:grid}.composer textarea{resize:vertical;background:#fbfcfa;border:1px solid #dfe5da;border-radius:8px;min-height:56px;padding:12px 14px}.composer button,.primary-button{background:var(--teal);color:#fff;cursor:pointer;border:0;border-radius:7px;justify-content:center;align-items:center;gap:6px;min-height:42px;padding:10px 14px;font-weight:900;display:inline-flex}.detail-panel{background:#fff;border-left:1px solid #dfe3d9;height:100%;min-height:0;padding:18px;overflow-y:auto}.detail-panel>header{border-bottom:1px solid #e4e7dd;align-items:center;gap:10px;margin-bottom:16px;padding-bottom:14px;display:flex}.detail-panel h2{font-size:20px;line-height:1.25}.detail-panel header p{color:var(--muted);margin-top:3px;font-size:13px}.status-form{gap:11px;display:grid}.status-form label{color:var(--muted);gap:6px;font-size:12px;font-weight:900;display:grid}.status-form input,.status-form select{background:#fbfcfa;border:1px solid #dfe5da;border-radius:7px;min-height:39px;padding:9px 10px}.side-section{border-top:1px solid #e4e7dd;margin-top:18px;padding-top:16px}.side-section h3{align-items:center;gap:7px;margin-bottom:10px;font-size:15px;display:flex}.tag-list{flex-wrap:wrap;gap:7px;display:flex}.tag-list span{color:#44534a;background:#f1f4ef;border-radius:999px;padding:6px 9px;font-size:12px;font-weight:800}.mini-list,.template-list{gap:9px;margin-bottom:10px;display:grid}.mini-list article,.template-list article{border:1px solid #e4e7dd;border-radius:7px;padding:10px}.mini-list strong,.template-list strong{margin-bottom:5px;font-size:13px;line-height:1.35;display:block}.mini-list span,.mini-list p,.template-list p{color:var(--muted);font-size:12px;line-height:1.45}.template-list p{-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.muted-note{color:var(--muted);align-items:flex-start;gap:8px;font-size:12px;line-height:1.5;display:flex}@media (max-width:1180px){.line-chat-shell{grid-template-columns:54px minmax(250px,300px) minmax(420px,1fr);overflow-y:auto}.detail-panel{grid-column:2/4;height:auto;min-height:0}}@media (max-width:860px){.line-chat-shell{grid-template-columns:1fr;height:auto;min-height:100dvh;overflow-y:auto}.rail{flex-direction:row;height:auto;min-height:auto}.inbox-panel,.conversation-panel,.detail-panel{min-height:auto}.conversation-header{align-items:flex-start;display:grid}.composer{grid-template-columns:1fr}}